MacSavers | Your Macintosh Doctor

Latest News | 2010

01.05.2010
Updated the Blog with a story with an outlook on the new year. Check it out here.

01.01.2010
MacSavers celebrates it’s 18th year helping Macintosh users all over DFW and the surrounding areas.

06.02.2009
Updated the Blog with a story with various musings from the past three months. Check it out on our Blog Page.

03.10.2009
Updated the Blog with a story on how to survive the recession as a Mac user. Check it out on our Blog page.

Times are tough for everyone in 2010. We understand and strive to be as cost conscious as possible. That’s why we have kept our hourly onsite price at $99 per hour without any trip costs. By coming onsite, we site your situation in it’s natural state, which helps fix the problem right the first time, saving you time and aggravation. With our free initial phone support, you can’t go wrong. Check out our Service Policy to the right for more.

We offer the following services, but are not limited to just these:

Troubleshooting

Onsite Service

Phone Support

Consulting

Complete Systems
Networking
Hardware

Software
Print and Web Projects
Pre-Employmnet Skills Testing

Installations

Individual Systems
Multiple Systems

Upgrades to Hardware and Software
Internet Setup (Cable/DSL/Modem)

Networking

Ethernet Cable Wiring Installation
Patch Panels
Local Area Networks

Wide Area Networks
Wireless Networks
Dual Environment (Mac/Windows)

Training

All Major Graphic/PrePress Software
All Major Internet Design Software

All Associated Macintosh Hardware

Contract Options
We also offer contracts for those companies interested in trying to save money on their IT costs. In addition to the savings for onsite work, all phone support is free for contract clients.

Preferred Service Agreement Rates

	rate/hr	total	savings
10 hours	$80	$800	$190
25 hours	$75	$1,875	$600
50 hours	$70	$3,500	$1,450
100 hours	$65	$6,500	$3,400
200 hours	$60	$12,000	$7,800

Non-Contract

Onsite Support	$99/hr
Overtime Onsite Support	$132/hr
Phone Support	$30/hr
Overtime Phone Support	$60/hr

Our Service Policy

When you call, we will be happy to help you as quickly as possible and be pleasant at all times. All initial phone calls are free. If we cannot resolve your problem quickly over the phone, usually within ten (10) minutes, then we will either schedule an appointment with you or you can choose to continue the call at our phone rates.

When we schedule an appointment, we will always strive to be on time, courteous and efficient. You will not be billed if we cannot finish the work for any reason. If your repair requires warranty work, we will personally take the unit to be repaired and return it to you.

While we don’t know everything, and no one does, we won’t say "I don’t know" and just leave. We will instead say "I can check that for you if you like" and give you the option. We want to be your first and last call for Macintosh repair and we will do everything we can to be just that.

Kevin A. Black
President